HELP & SUPPORT
A little help, right here.
Updated 10 September 2026
Let’s get you back to your day. Start with these answers to common questions.
Auno isn’t answering a chat or voice request.+
Check your internet connection and try again. AI planning and transcription need a connection. If a voice request is blank, check microphone permission in iPhone Settings. Your existing local plans remain available offline.
My Apple Calendar events aren’t showing.+
Enable the Apple Calendar connection in Auno Settings, and allow calendar access in iPhone Settings. Auno reads existing events; it does not write its own plans back to Apple Calendar.
Notifications aren’t appearing.+
Check Auno’s notification settings and allow notifications for Auno in iPhone Settings. iPhone Focus modes and notification summaries can affect when reminders appear.
How do I block distractions?+
Use Auno’s optional Screen Time controls to authorize distraction blocking and select apps. Permission is managed by iOS. The focus timer can also be used independently.
Can I move my data to another phone?+
Account sign-in currently attaches an identity and profile. It does not provide verified cross-device synchronization for calendars, tasks, or focus history. Keep a separate record of important plans before changing phones.
How do I clear memory or delete my account?+
These are separate actions. Companion memory can be cleared in Settings → memory & privacy. Your account can be deleted in Settings → account → delete account. Read the deletion page for the scope of each control.
Account and privacy help
Account & data deletion ↗
Read the privacy notice ↗
Talk to us
Need a hand? Email support@avenor.digital.
Reporting a problem
Include your Auno version (Settings → about), iPhone model, iOS version, what you expected, and what happened. Remove private plans or personal details from screenshots. Never send your password.
If you installed Auno through TestFlight, you can submit beta feedback from TestFlight. You can also send your feedback directly to support@avenor.digital.
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